Hello there! Please read through the following prior to placing your order.
To place an order, please fill out all required form fields with as much accuracy and detail as possible. Missing or incomplete information may cause processing delays.
Payment: All shipping orders must be pre-paid. Pick-up orders may be paid in-person during reception hours only. Once we have confirmed your order, you will receive an email invoice with a link to pay online (all major credit cards and Interac e-transfer accepted).
Processing Times: Once we've received your payment, we will fill the order as soon as possible. Typical processing time is between 2 and 4 business days.
Urgent Orders: If your order is urgent, please select the option in the contact field. Urgent orders will incur a 15% service charge and will be processed by the following business day after receiving payment (barring any circumstances outside of our control).
Pick-up Orders: Customers will receive an email with instructions and current pick-up hours once the order is ready.
Shipping: Delivery times are subject to terms and conditions of Canada Post. Tracking number will be provided when your package ships. Please view our pricing page for current rates.
Practitioners: If you are a prescribing practitioner submitting a formula on behalf of a patient, please use this form instead.